Frequently Asked Questions

What makes Pet Stop® different from other competitors?

Pet Stop is the ONLY electronic dog fencing brand that is 100% made in the USA – this means you’re getting a product that’s built to last, reliable, and safe for your pet. When you use Pet Stop® products, you’re trusting us to keep your pet safe and secure – when your pet’s health is at stake, we don’t outsource.

Pet Stop is the only electronic pet fencing brand that provides the unique GentleSteps™ training method, a revolutionary low-stress method to train your pets to their new electronic boundaries without the use of painful electric shocks. Pets are happier and learn faster with GentleSteps™.

Is Pet Stop of Central VA associated with Invisible Fence®, Petsafe®, Innotek®, Dogwatch®, Dog Guard® or ANY other electric pet fencing brand other than Pet Stop®?

No, Pet Stop of Central VA is an authorized Pet Stop® dealer and is not associated with any of the other aforementioned electronic pet fencing brands. We do provide independent support on Invisible Fence® brand systems, as well as other electronic pet fencing brands.

Do you also provide indoor pet containment systems?

Absolutely! Pet Stop® has indoor electronic pet fencing containment systems available, capable of making entire rooms off-limits to pets, or pinpointing pet-free zones as small as a few square feet.


Training FAQ

How old or big must my pet be to be trained to the fence?

There is no limit on the size of your pet – we can train breeds of all shapes and sizes to the fence, including cats! We do recommend that your dog be at least 8 weeks of age before beginning training to the fence. They should also be comfortable and well-adjusted to their environment before beginning training.

Will the correction hurt my pet?

No. Pet Stop of Central VA prides itself on carrying the extremely pet-friendly products by Pet Stop®. The amounts of correction used to dissuade your pet from their boundaries is extremely low, mere tickles, and contains a level of energy comparable to a carpet’s static shock.

How long will it take to train my dog to the new fence?

Every pet has their own learning curve. Most pets are trained to the fence within a couple of weeks, some need more time, some need less. Pet Stop of Central VA will customize your pet’s training experience to what best suits their individual learning needs.

Can I use an underground electronic fence for my aggressive dog?

No, Pet Stop of Central VA will not install an underground electronic fence for an aggressive dog, unless it’s going to be used alongside an already existing wooden or chain-link fence. We do not recommend the use of corrections on aggressive dogs and recommend asking your veterinarian for alternative training method suggestions.

Product FAQ

Are your products water resistant?

Most Pet Stop® receivers are designed to be resistant to moisture, so it’s ok to leave them on during a summer shower or bath time. Check your product manual for design specifications.

Are your products compatible with other systems?

Most Pet Stop® products are designed to work with other electronic pet fencing systems, including Invisible Fence®.

How long do the batteries last?

Battery life is contingent on how often your pet tests their boundaries. Most batteries last from 3 months to a year.

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